Effective Date:

August 6, 2025

At Caylex, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, platform, and related services

Effective Date:

August 6, 2025

1. Information We Collect

We collect the following types of information:

Information You Provide

  • Name, email address, company name, job title
  • Account login credentials
  • Information submitted via forms (contact, demo requests, etc.)

Automatically Collected Data

  • IP address and device information
  • Browser type and operating system
  • Pages visited, time spent, and click actions (via cookies and analytics tools)

Third-Party Integrations

  • Data received from services you connect (e.g., Google Calendar, Slack, Salesforce)
  • Authentication tokens or identifiers
2. How We Use Your Information

We use the information to:

  • Provide and operate our services
  • Respond to inquiries and provide customer support
  • Improve website performance and product functionality
  • Send updates, product announcements, or marketing emails (if opted in)
  • Comply with legal obligations
3. Legal Basis for Processing (EU Users)

If you're located in the EU, we process your data under these legal bases:

  • Your consent
  • Contractual necessity
  • Legitimate interest
  • Legal compliance
4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience. These help us:

  • Understand user behavior on the website
  • Remember preferences
  • Improve overall usability
You can manage cookies through your browser settings or via our cookie banner.
5. Sharing Your Information

We may share your data with:

  • Trusted third-party vendors (e.g., analytics providers, payment processors)
  • Legal authorities when required by law
  • Affiliates or successors in case of merger or acquisition
We never sell your personal data.
6. Data Security

We implement technical and organizational measures to protect your data, including:

  • Encryption (in transit and at rest)
  • Access controls
  • Routine monitoring and audits
7. Data Retention

We retain your personal data only as long as needed for:

  • Providing services
  • Legal compliance
  • Business continuity
You may request deletion at any time (see Section 9).
8. International Transfers

If you're accessing our services outside the U.S., your data may be transferred to and processed in the United States. We ensure adequate protections in line with applicable laws (e.g., SCCs, DPF)

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request corrections or deletion
  • Withdraw consent
  • Object to processing
  • Export your data (data portability)
To make a request, contact us at privacy@caylex.com.
10. Children’s Privacy

Caylex is not intended for children under 16. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Significant changes may be communicated via email or banner notices.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Caylex, Inc.

Email: privacy@caylex.com

Address: [Insert legal address here]

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